Frequently Asked Questions for Instructors

For Instructors


What is a mission?

TEx is built around missions rather than courses. Each mission is built to help students learn within the TEx platform and provide an engaging, interactive online learning experience.

What’s the difference between a module, a unit, and activity?

Every mission is grouped into modules, which appear on the left when you enter a mission. Inside each module are units. These units appear on the right after you enter a mission and select a module. Each unit contains nongraded and graded activities–including readings, videos, and assignments.

What other apps will students use to complete missions in TEx?

To complete activities and missions in TEx, students will need to download and use the Evernote app and Flipboard.

How do I update my profile information or picture?

Tap on your name in the left hand corner and select Edit Profile. From there, you can tap on the camera icon to choose another picture from your photo library or take a picture using your iPad. You can also edit your headline, contact and social information in this area.

How do I request technical support with using TEx or the iPad?

First, look through our TEx Help Support Guide to see if you can find the answer to your question. If not, there are 3 ways to request technical support.

(1) From inside TEx, tap the (?) in the right upper corner. In the Help Desk section, tap Email. Then add your subject line, type up a descriptive message of your problem, and hit send.

(2) From the login screen, you can email technical support by tapping:

  • Need Help?
  • Need Technical Support?
  • Email

(3) Email from any device.


How do I see all of the missions that I’m leading?

Inside TEx, all of your missions will be listed across the top of your screen. Scroll to the right to see all missions. To navigate to any mission dashboard, tap the desired mission.

How do I see a list of students in my mission?

From your mission dashboard, tap [ICON] to see your Student Dashboard. Tap View All to see a full list of your students that can be sorted by student name, messages, mission progress, and more.

How can I review the mission content?

Tap Start Mission or Continue Mission at the top of your mission dashboard. The modules will appear on your left and related units on the right. Tap Start on any unit to see and access all unit activities. You’ll also be able to review how many points an assignment is worth, how many attempts students have to complete it, and the recommended due date.

How do I add notes or highlight copy inside a mission?

On text: To highlight or notate a piece of text, tap and hold your finger on the text until a blue background appears. Then move the selectors on either side of the text to the left and right to select the text you wish to highlight or notate. Then, tap Highlight or Add Note. If you’re adding a note, type the note now. Then tap anywhere outside the note or minimize the keyboard.

On a video or link that opens in a new window: To take notes on anything that opens in a new window, you’ll need to add your notes to the title or the link. If something opens in a new window or video player, you won’t be able to add notes in the new window.

Where I can find my notes and highlighted sections?

Tap [ICON HERE] in the right hand corner to view your notes. On the Index tab, your notes and highlights will be organized by mission. On the Recents tab, your most recent notes and highlights will appear. Tap on any highlight or note to revisit that area of the mission.

How do I use the scientific calculator?

From inside any mission, tap [Calculator Icon] to open the scientific calculator. The number pad is to the right, and the numbers you enter and answers will appear in the bar above the main buttons.

You can also tap [icon] to open a log that will show each command entered into the calculator and its result. Or, tap [ICON] to open an interactive unit circle and select various angles to reveal the sin and cos information. Below the circle, you’ll also see a plot of the sin function that follows your interactions with the unit circle.

To minimize the calculator, tap [ICON].

How do I use the periodic table?

From inside any mission, tap [PERIODIC TABLE ICON] to open. Tap any element to view details about that element below. To see additional rows of the table, tap * (next to BA) or ** (next to RA). To minimize the table, tap [MINIMIZE TABLE ICON].


How do I send my students announcements?

From your mission dashboard, tap [icon] on the right side of the dashboard. Next, tap Compose Announcement and tap (+) to add recipients. Type in the announcement details as you wish them to be seen by students and tap Send.

Why aren’t my announcements appearing?

Any announcements you post to the entire mission or a section of the mission should appear in your own Announcements area on your mission dashboards. However, announcements sent to the entire program will not be visible to you, as you only have mission dashboard, not a programmatic dashboard.

If your students report that they did not receive an announcement, you may have selected the wrong audience. In this case, we suggest reposting the announcement, or sending a message to your mission group in the Discussions area.

How do I find and open unread messages?

From the Student Dashboard (ICON) on your mission page, tap View next to Students have Messaged You to view a list of students with unread messages. Then, click the [MESSAGE ICON] to go to the Discussions area.

You can also go directly to the Discussions area by tapping [ICON]. Here you can read and respond to all new and old messages.

How do I message another person in TEx?

If the person you want to message is a connection, tap on their name or picture in your Network area. Then, tap Message. You’ll go the discussions area where you can then send them a direct message.

Alternatively, you can go straight to the discussion area by tapping [ICON] and then select the name of your connection from the list that appears.

Why can’t I send this person a message?

You can only message people who are connections, but, don’t worry, you’ll automatically be connected with all of your current students.

If you’d like to add a new connection, find their name in your Network area by clicking View All. When you find their name, tap Connect to send a request. Request Sent will now appear and you’ll be notified when the person responds. If you see Accept and Decline buttons, this person has already requested to connect and all you need to do is accept!

How do I start a new group chat?

Start by tapping [DISCUSSION ICON]. Once in the discussions area, tap the (+) sign to the right of Groups. Scroll through the members of your network, tapping the circle to the right of anyone you would like to chat with, so that a check mark appears inside the circle. Now, tap Invite, name your group chat, add a description if desired, and hit Create. Your group will now appear in the Groups menu, so you can select your group and send your first message!


How can I see what progress my students are making in a mission?

From the Student Dashboard (ICON) on your mission homepage, click View All to open your student list. In the Mission Progress Column, you’ll see how many activities each student has completed and how many points they’ve earned so far. You can also access their gradebook from this screen to review each of their graded activities in more detail.

Why don’t I see progress for this student?

Some students may be using Canvas for accessibility reasons, but may not be included in your TEx mission–which is why you won’t see any progress displayed here. If a student is in TEx, but isn’t making progress, they’ll show up as off track on the Student Dashboard for that mission, and you should contact them to see what’s going on.

How do I access a student’s gradebook?

From the Student Dashboard (ICON) on your mission homepage, tap View All to open your student list. Tap the Gradebook button next to the student whose gradebook you wish to view.
Your web browser will open and direct you to the Canvas gradebook.

You can also access the Canvas gradebook at After logging in, select People from the left navigation. Then, find and select a student to view their gradebook.

How do I know when assignments are ready for review?

From your mission dashboard, check the Student Dashboard (ICON). To see which students have submitted assignments, tap View next to Assignments have been submitted for Review.

When using SpeedGrader, open the dropdown menu by the person icon to see a student list:

  • A green checkmark beside a name indicates that the assignment has been graded.
  • An orange dot indicates the assignment has not been graded or has been re-submitted.
  • No checkmark and a grayed out name indicates the assignment has not been submitted.

How do I review all submissions of a specific assignment?

Open the Canvas gradebook (either in your browser or from your Student Dashboard in TEx) and tap Grades in the left navigation menu to see the gradebook for all assigned students.

Select the column header for the assignment and tap the blue arrow button. From the dropdown, select SpeedGrader and SpeedGrader will load in a new window.

After reviewing and grading an assignment, you can use the left and right arrows or the dropdown menu (located in the upper left corner) to navigate to the next student submission.

How do I go directly to an assignment submitted by a specific student?

Option 1: On the Student Dashboard, tap View to see which Assignments have been submitted for Review. Under the Assignments for Review column, tap Review to go directly to SpeedGrader for that assignment.

Option 2: From the Canvas gradebook, tap the box that aligns with the student name and assignment title. Tap the comment icon in the corner of the box, and in the pop-up that appears, select More details in the SpeedGrader to open a new window with SpeedGrader for that assignment.

How do I provide students with feedback on their work?

While grading assignments with SpeedGrader, you can enter comments to provide feedback on each individual question. When you enter the final grade in SpeedGrader, you can add more general comments in the Add a Comment box.

If you’re in the Gradebook, you can add comments to assignments by tapping on the box where an individual assignment grade would appear. Then, tap the comment icon in the corner of the box to open a new window where you add feedback.

To provide students with general feedback, you can message students in TEx anytime.

Can I input or update grades directly from the gradebook?

Yes! While viewing the Canvas gradebook for all students, select the box that aligns with the student name and assignment title by tapping once. To enter or update the grade in the box, tap a second time.

Where can I find more information about using Canvas SpeedGrader?

Reivew our TEx How To Guide for Instructors, or visit the Canvas SpeedGrader Help Center at

How will students know that I have graded their assignment?

Students can check their Gradebook to see points earned and instructor feedback on assignments. They can also see their total points earned on their program and mission dashboards. However, when you’re done grading an assignment, it’s a good idea to let students know that grades are posted via an announcement or message.

What happens when I receive an assignment after its due date?

Continue to grade the assignment as you would if you had received it on time. Due dates are intended to help students to stay on track for completing their mission on time, but turning in a late assignment should not affect a student’s’ grade.

What does it mean when a student is behind or off track?

If you receive a notification that a student is off track, this means they have not completed the number of activities recommended for them to complete by today’s date. If they do not catch up, they will not be able to complete the mission on time.

What should I do when I’m notified that a student is off track in a mission?

The student will also be notified in TEx, so hopefully they are already aware that they are behind. However, we suggest that you send this student a message or email to let them know you’re here to help and answer any questions they may have as they get caught up!